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How to use our services .: General .: How to reactivate your services

How to reactivate your services

The reactivation process depends on how the account or services were deactivated.
  • ACCOUNT WAS CANCELLED
  • SERVICES WERE DISABLED
  • SERVICES WERE REMOVED
First, please login to your account at https://manage.MeccaHosting.com/, or by clicking the Account Login link on our website. In the Account Manager, you will find notices and copies of e-mails which will provide more information on the cause of any problems.

ACCOUNT WAS CANCELLED

If you submitted a cancellation request or your account was already cancelled, you can reactivate the account at any time. Please login to your account and click the Activate Account link located under the Your Account tab; your account will be reactivated within seconds. You can then click the Change Services link to add hosting services onto your account.

SERVICES WERE DISABLED

If your account was disabled due to a payment issue, you can click the Manage Credit Cards link located under the Your Account tab to update your credit card information; the account will be reactivated automatically within 60 seconds of receiving your payment.

The most common reason for payment failures is because we don't have the most current expiration date for the credit card on-file.

If your account was disabled because it had expired, please click the Change Services link located under the Your Account tab to reselect hosting packages.

If your account was disabled due to fraud or abuse, you'll need to contact our security department to have the account reactivated. Please be sure to include your contact phone number and the best time to reach you by phone.

SERVICES WERE REMOVED

If you don't currently have hosting services on your account, please click the Change Services link located under the Your Account tab to reselect hosting packages.

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